Privacy Policy

Avis Car Sales, LLC ("Avis Car Sales", "we", "us", or "our") offers you the opportunity to test drive and purchase vehicles at discounted prices from selected Avis and Budget locations.

This Privacy Notice does not apply to any other Avis Budget Group, Inc. entity or any independent licensees.

Avis Car Sales may change portions of this Privacy Notice from time to time, so be sure to check back. If we make a change that significantly affects your rights, we will notify you by way of a prominent posting on our websites, e-mail and/or postal mail prior to the change becoming effective.

Please select any of the following hyperlinks to learn about the ways we collect, use, share, and disclose personal information.

GETTING STARTED
TEST DRIVES
PHOTOS & VIDEO
ONLINE DATA
ONLINE ADVERTISING
MARKETING
SOCIAL MEDIA
ANALYTICS
CHILDREN
INFORMATION SHARING
YOUR CHOICES
SAFEGUARDS
STORAGE
YOUR CALIFORNIA PRIVACY RIGHTS
ACCESS AND CORRECTION
KEY CONTACTS

GETTING STARTED

This Privacy Notice covers the personal information that Avis Car Sales collects, uses, and discloses.
We collect personal information when given it to us via telephone, fax, postal mail, email, in person, or through use of Avis Car Sales' website.

The types of personal information we collect and share depends on the products or services you have or request from us.


This information can include:
  • Social security number and other identification information
  • Bank account information
  • Credit history and credit score
  • Income, assets and liabilities

We may combine individual personal information with other information we received from other sources to provide a more customized and hassle-free experience. We may obtain personal information about individuals from a third party. Additionally, our affiliates and third parties may provide us with information about individuals.

We may also automatically collect information about devices when visitors use our website.  Our online data collection practices are more specifically described below.
Any disputes regarding how we handle personal information will be governed by the terms of any applicable agreement regarding a test drive, rental, vehicle purchase or the terms of use of our website, unless otherwise required by applicable law.

This may include mandatory arbitration of disputes.

TEST DRIVES

For each test drive, we collect the driver's name, location, contact information, and vehicle type preference. We will provide this information to an Avis or Budget location who will arrange for a test drive. The  Avis Budget Group Privacy Notice describes how personal information will be collected, used and disclosed in connection with a test drive.

ONLINE DATA

When individuals visit and use our website or download our mobile application, Avis Car Sales automatically collects personal information.  

IP Addresses & other information collected automatically:  We may collect an IP address when someone visits our websites to help us diagnose problems with our systems, for system administration, to report aggregated information to our business partners, and to audit the use of our website.  In select circumstances, we may use IP addresses to help us identify a visitor when we feel it is necessary to enforce compliance with our Website Terms of Use or to protect our service, site, users or others.  We may also collect a visitor's browser type, Internet Service Provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/ or clickstream data to analyze trends in the aggregate and administer the site.

Cookies & other similar technologies:  We use cookies, scripts, pixel tags, etags, web beacons and other similar technologies to help us recognize visitors, remember their previous preferences, and vehicle  interests, etc.  We also use these technologies to track website usage trends and patterns, personalize features, and tailor advertisements.  We share website usage information about visitors with selected third parties for the purpose of targeting our Internet advertisements on our websites and other websites that display our advertisements. 

ONLINE ADVERTISING

Avis Car Sales uses third-parties to provide online or electronic ads on our behalf.  These third parties use data about visits to our websites usage to customize ads that may be of interest to our visitors.

This information is collected using cookies, scripts, pixel tags, etags, web beacons and other similar technologies by Avis Car Sales and our third-party advertising partners.  

Individuals may learn about targeted advertising and what choices they have when it comes to marketing via clicking: http://www.networkadvertising.org/choices/ or here http://www.aboutads.info/choices/.  

If visitors choose to opt out of targeted advertising they will continue to receive general ads and transaction based communications.

MARKETING

Avis Car Sales sometimes also shares personal information with third-parties to help us with our marketing and promotional projects, such as managing our social media pages, running contests, sweepstakes and other promotions, or sending marketing communications.

Individuals may decline to receive promotional and marketing emails and text messages from Avis Car Sales by withdrawing consent at any time.  See Individual Choices below for details.

See California Privacy Rights to read about California residents' rights to receive certain information about Avis Car Sales' use and sharing of personal information for marketing purposes.

SOCIAL MEDIA

Social Sharing

Avis Car Sales lets you share some Avis Car Sales online content on social media websites through hosted sharing links and icons. You should remember that sharing content and links through your social media profile may be viewed by the public, and that you are subject to that social media website's privacy policy. We encourage you to read the privacy policies of any website you visit.

Avis Car Sales does not track or store a record of those social media comments, sharing or other actions.

If you choose to participate in posting or sharing activities, you should remember that it may be viewed by the public via Avis Car Sales's website, in RSS feeds, APIs (application program interfaces) and may also be made available to other websites. As a result, your public activities may appear on third-party websites, blogs, or feeds. Avis Car Sales isn't responsible for the information that may be shared publicly.

Other Social Media Features

Our websites may include social media features, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our website, and may set a cookie so that the Like button feature works properly! Social media features are governed by the privacy policies of the website providing the feature, not Avis Car Sales.

ANALYTICS

We use analytic software, such as Google Analytics and others, to help us to better understand the functionality of our software on our websites and Apps on your device. This software may record information such as how often you use our App, which features you use or don't use in the App, aggregated usage, performance data, and where the App was downloaded from. This information isn't connected to you.

Want to learn about all the data and happenings when you visit our websites or use our Apps? Learn more under the Online Data section.

CHILDREN

Avis Car Sales' website and services are not for children under the age of 13. This includes any links to other websites that we provide for your convenience. We don't knowingly collect personal information from children for any reason. If you think Avis Car Sales has received personal information of your child or another minor, please contact us.

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INFORMATION SHARING

Avis Car Sales may use and share your personal information with IFS and its financial advisors who will handle your financing and vehicle title and registration details. Among other things, IFS may provide information that it collects to lenders such as banks and credit unions, to arrange financing, and to dealers, to complete your vehicle purchase.  Please see the IFS Privacy notice and disclosures to learn more about IFS's privacy practices, including sharing information with third parties. 

YOUR CHOICES

You can opt out from marketing and promotional emails by:

·         Clicking "unsubscribe" at the bottom of an email we sent you.

·         Going to our Key Contacts section below to email or call customer service representative.

To stop receiving promotional text messages:

·         Text the word "STOP" to 972-388-3360; and

If you do opt out of receiving promotional and marketing messages, we can still contact you regarding our business relationship with you, such appointment status and updates, survey requests after you test drive with us, or respond to your inquiries or complaints, and similar communications.

SAFEGUARDS

The security of your personal information is important to us. We take reasonable steps to make sure your information is protected from unauthorized use, access, disclosure, alteration, destruction or loss. For more sensitive personal information, we use firewalls and Transport Layer Security (TLS) encryption.

We do not ask for sensitive information, such as your credit card number, passcode, account number or pin number, in an e-mail, text or on a website not operated by Avis Car Sales or its affiliates. If you do receive a suspicious request, do not provide your information and report it by contacting one our customer service representatives at utd@ifs4u.com.

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STORAGE

Avis Car Sales stores your personal information in the United States. If Avis Car Sales needs to transfer your information to locations outside the United States as part of our normal business operations, the information may be subject to laws of other countries. If so, Avis Car Sales takes reasonable steps to ensure your information is treated and protected similarly as if it were in the United States. This Privacy Notice is intended to be governed by the laws of the State of New Jersey and meet the laws and requirements of the United States, which may not necessarily be consistent with the laws and regulations of the country where you live.

YOUR CALIFORNIA PRIVACY RIGHTS

Do you live in California? California Civil Code Section 1798.83 states that our California users have the right to receive specific information about how Avis Car Sales discloses personal information to others for their marketing purposes, and what choices they have. To make such a request contact us.

If you are a California resident under the age of 18 and you have publicly posted any information on our websites, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. If you wish to make such a request, please send an email with a detailed description of the specific content or information to us as noted below in Key Contacts.  Please be aware there may be circumstances in which the law does not require or allow removal even if requested.

Further, Avis Car Sales is required to alert you how our websites react to Do Not Track signals. Some browsers support a "Do Not Track" feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. We do not currently change the way our website operates based upon detection of a Do Not Track or similar signal.

Want to know what other rights and choices you have for all kinds of privacy things? Check out the Your Choices section above.

ACCESS AND CORRECTION

Want to know if Avis Car Sales has your personal information on file? Need to update your contact details or other information? Want Avis Car Sales to delete your personal information? You play an active role in helping Avis Car Sales to keep your information up to date and accurate.

You can contact our customer service at the details below for assistance in accessing, correcting or deleting your personal information. We will respond to your request within a reasonable timeframe.

We may take steps to verify your identity before granting access to your information or making corrections or deletion. Sometimes, we may not be able to provide you access or make the corrections, and will let you know how you can challenge our decision. Sometimes, we may not be able to delete your information, as explained in the storage and Retention section above.

KEY CONTACTS

Want to talk to us? Check the list below to find out the best way to reach us. When you contact us, we may take steps to verify your identity for security purposes.


 

I want to...

How to reach us

·         Contact Avis Car Sales

·         Request access to my personal information

·         Stop having my personal information collected, used, and disclosed by Avis Car Sales [This may prevent us from providing you our products and services.]

·         Ask questions and/or give feedback about Avis Car Sales Privacy Notice and practices

·         Notify Avis Car Sales that they may have received personal information of a child under 13

Phone: 833-836-6630

Email:  avisproduction@rockconnections.com

Hours of Operation:

Monday - Saturday: 8am - 7pm CST

Sunday: Closed

 

·         Stop receiving marketing emails from Avis Car Sales

·         Click "unsubscribe" at the bottom of an email we sent you.

·         Contact an Avis Car Sales customer service representative above

·         Stop receiving marketing text messages from Avis Car Sales

Text the word "STOP" to 972-388-3360

 

 FINANCIAL PRIVACY

FACTS
WHAT DOES AVIS CAR SALES, LLC DO WITH YOUR PERSONAL INFORMATION?
 
 Why?Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
 What?The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income, assets and liabilities
  • Account balances and payment history
  • Credit history and credit scores
  • Name, address and birthday
When you are no longer a customer we continue to share information as described herein.
 How?All companies involved in financial products need to share customer's personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer's personal information; the reasons Avis Car Sales chooses to share; and whether you can limit this sharing.
 
Reasons we can share your personal information
Does AVIS Car Sales, LLC share?
Can you limit this sharing?
For our everyday business purposes-- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes
 No
For our marketing  purposes--
to offer our products and services to you
YesNo
For joint marketing with other Financial CompaniesNo
We Don't Share
For our affiliates' everyday business purposes--information about your transactions and experiences
Yes
No
For our affiliates' everyday business purposes-- information about your creditworthiness
Yes
Yes
For our affiliates market to you
Yes
Yes
For nonaffiliates to market to you
Yes
Yes
 
Questions
Call  (833) 836-6630  Monday - Saturday:  9am - 9pm EST & Sunday:  9am - 6pm EST
 
What we do
 
How does Avis Car Sales LLC protect my financial information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.  Those measures include computer safeguards and secured files and buildings. 
We also maintain other physical, electronic and procedural safeguards to protect your information and we limit access to information to those employees for whom access is appropriate.
How does Avis Car Sales LLC collect my personal information?We collect your personal information, for example, when you:
  • give us your contact information
  • give us your income information
  • give us your employment information and/or history
  • show your driver's license
  • apply for financing
We may also collect your personal information from others such as affiliates, credit bureaus or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only:
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
 
Definitions
 
 AffiliatesCompanies related by common ownership or control.  They can be financial and nonfinancial companies.
 Non-affiliatesCompanies not related by common ownership or control.  They can be financial or nonfinancial companies.
Avis Car Sales LLC does share your information with non-affiliates to complete some transactions and those non-affiliates may market to you.
 Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Avis Car Sales LLC does jointly market.
 
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